Privacy policy

HealthBox FZ-LLC owns and operates idiet.ae and iDiet mobile app provide information, products and services. 

This Website is constantly under development. While we try to keep the information as current and as accurate as possible, we make no warranty of any kind, as to its accuracy, completeness or appropriateness for any purpose. 

By using this site or the iDiet mobile app, you agree to these terms and conditions of use. iDiet may revise and update these terms and conditions anytime, without any prior notice. Review the terms and conditions periodically. These are posted on the website and the mobile app. Your continued usage of the idiet.ae website and the iDiet app will mean that you accept the revisions. 

Disclaimers 

  • HealthBox FZ-LLC maintains the website www.idiet.ae 
  • United Arab Emirates is our country of domicile and the laws of the UAE shall govern the use of the Site. 
  • We will not provide services to OFAC (Office of Foreign Assets Control) and sanctioned countries in accordance with the law of UAE 
  •  Customer using the website who are minor/under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
  • The content, products and services offered by or through idiet.ae is not intended for diagnosis, prevention, treatment, relief or cure for any medical condition.
  •  We take appropriate steps to ensure data privacy and security including however www.idiet.ae cannot guarantee the security of any information that is disclosed online. 

Payment & Refunds

  • Visa or MasterCard debit and credit cards in AED will be accepted for payment
  • Cardholders must retain a copy of transaction records
  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
  • We will not pass any debit/credit card details to any third party
  • Once you submit your payment, an order confirmation email will be sent to you immediately.Once you submit your payment, an order confirmation email will be sent to you immediately.
  • Once you submit your payment, an order confirmation email will be sent to you immediately.iDiet has a zero refund policy. However, if you wish to stop your package mid way for any reason, you can either freeze to restart it later or transfer your credits to a friend by speaking with one of our customer service agents. ​

Delivery Policy

  • Dubai/Abu Dhabi:
    • Order Before 12pm: Same Day Delivery, between 3pm-9pm
    • Order After 12pm: Next Day Delivery between 3pm-9pm
  • All Other Emirates
    • Delivered in 2 days, between 8am-12pm
  • Once you place your order, one of our customer service agents will reach out to confirm the exact delivery timing and schedule the delivery based on your convenience.
  • Minimum order value is 80 AED. Delivery fees of 15 AED will be added to any order value below 200 AED

Usage Regulations 

The website and the mobile app are made available for information purposes only. 

You may display, reformat and print information from the website for your own personal, non-commercial use only. You may not sell, re-publish, distribute or display any content or other material from the website for any other purpose. All such uses are strictly prohibited without our express prior written consent, and such consent may be given or withheld in our discretion. You agree that you will not in any way modify, move, add to, delete from or tamper with any content or feature of the website or interfere with its proper functioning. We reserve the right to suspend or terminate access to the website by anyone who violates these Terms of Use or any applicable law or whose conduct is harmful to the interests of iDiet. We may take steps to prohibit access and/or use without prior notice to any such user. 

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General Disclaimer on Medical Advice, Products, Services 

  • The Content on idiet.ae website the iDiet mobile app is of general nature and is for purpose of information only. The content, products and services on idiet.ae website and mobile ap are not intended in any way to be a substitute for professional medical advice. 
  • Always seek the advice of your physician or any other qualified health practitioner for any questions that you may have regarding a medical condition. The content, products and services offered by or through idiet.ae or iDiet app is not intended for diagnosis, prevention, treatment, relief or cure for any medical condition. Always seek the advice of your physician or other qualified health professional before starting or changing any new diet or exercise program or making any changes to existing treatment. Do not delay in seeking medical advice because of something you have read on the idiet.ae website or mobile app or because you have used or are using products or services offered on the idiet.ae website or the iDiet app. 

Warranties Disclaimer 

iDiet disclaims all warranties, expressed or implied, including, but not limited to, weight loss results, expected diet outcomes and fitness for a particular purpose. 

The number of kilos mentioned in the expected weight loss results of each diet plan is a general estimated range. Weight loss results differ from one person to another and depend on the initial weight of each client as well as their regular eating habits, level of physical activity and level of commitment to the plan. In this respect, user agrees not to hold iDiet responsible for not achieving the promised/claimed weight-loss results on the idiet.ae website or the iDiet app, 

Limitation of Liability 

  • We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. 
  • We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. 
  • You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. 
  • You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. 
  • In no case shall iDiet, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

Privacies 

  • The https://idiet.ae/ is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.
  • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted. 
  • iDiet respects the privacy of every individual and is committed to protecting your privacy. iDiet uses your personal information only in ways that are compatible with this Privacy Policy. This Privacy Policy does not cover information collected on sites linked to from the Website. 
  • We automatically receive and collect certain types of information whenever you visit our website or mobile app. For example, like many websites, we use "cookies" and web beacons to obtain certain types of information when your web browser accesses our Website. 
  • We use this information to monitor the usage and performance of our website and mobile app, to enhance our customers’ search and shopping experiences and to determine aggregate information about our user base and usage patterns. We also use your IP address to help diagnose problems with our server, to administer our website, and to communicate with you after you have sent us emails. If you do not want any cookies, your web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of the Website may not function properly. 
  • By using our website and mobile app, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. By using our website, you should also be aware that any personally identifiable information you submit can be read, collected, or used by other users of the Website, and could be used to send you unsolicited messages. 
  • We reserve the right to modify or amend this Privacy Policy at any time in our sole and absolute discretion. If we change our Privacy Policy, we will post any changes on this page and your continued use of the website and mobile app constitutes your acceptance and agreement to any revisions to our Privacy Policy. 

Applicable Law 

UAE is our country of domicile 

This Website’s Terms and Conditions shall be governed by the laws of the UAE and the parties submit to the exclusive jurisdiction of the courts of the UAE to resolve any dispute between them arising under or in connection with this Website Terms and Conditions. 

If any provision (or part of a provision) of this Website Terms and Conditions is found by any court or administrative body of competent jurisdiction to be invalid, unenforceable or illegal, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law. 

This Website Terms and Conditions shall remain in full force and effect while you use the Website. 

Cookies. 

Cookies are small bits of data cached in a user’s browser. www.idiet.ae utilizes cookies to determine whether or not you have visited the home page in the past. However, no other user information is gathered.